What is Escrow?
Escrow is a financial arrangement where a third party holds payment until both the buyer and seller have fulfilled their obligations. It acts as a neutral intermediary, ensuring that neither party is at risk of losing money to fraud.
How Our Escrow System Works
When you participate in a campaign on ImportersDeals, your payment goes through our secure escrow system:
- Payment - You pay into escrow when confirming your order
- Hold - Funds are securely held while the supplier fulfills the order
- Verification - You receive and verify your goods
- Release - Funds are released to the supplier upon your confirmation
Buyer Protection
As a buyer, escrow protects you because your money isn't released until you confirm receipt and satisfaction with the goods. If there's a problem, our dispute resolution team can help.
Supplier Benefits
Suppliers also benefit because they know the buyer has committed funds before starting production. This reduces the risk of cancelled orders.
Dispute Resolution
If something goes wrong, our team steps in to mediate:
- Review evidence from both parties
- Make fair decisions based on facts
- Process refunds or releases as appropriate
Your money is protected until you're satisfied. That's our promise.
Expert contributor at ImportersDeals, sharing insights and knowledge to help businesses succeed in international trade.